Elderoz - WhatsApp-First Elder Care Concierge for Indian Parents
Company Summary
Elderoz is operated by AppKPL Edtech India Private Limited and is India's first WhatsApp-first elder care concierge service. Families - especially NRIs - send one WhatsApp message and Elderoz handles everything for aging parents back home: groceries, doctor appointments, cabs, birthdays, travel, home maintenance, and emotional check-ins. Always on, 24/7.
What Elderoz Does
- Daily care: meals, groceries, medicine refills, household help coordination.
- Health: doctor visits at home, diagnostics pickup, hospital escort, prescription tracking.
- Mobility: verified cabs, travel planning, airport pickups, religious trip coordination.
- Joy & emotional care: birthday cakes, festival surprises, regular wellbeing calls.
- Home upkeep: plumber, electrician, AC service, internet support - all vetted.
- Emergencies: 24/7 escalation desk with verified hospital and ambulance partners.
How It Works
- Take the free 2-minute parent care assessment.
- Complete a one-time parent care profile so Elderoz knows preferences, medical conditions, routines, and emergency contacts.
- WhatsApp Elderoz at +91 92170 91553 with any request. A dedicated care manager handles end-to-end fulfillment and shares updates back on the same chat.
Differentiators
- WhatsApp-native: no app to install, no portal to learn - parents and children just chat.
- Single point of accountability: one care manager owns the request end-to-end.
- Built for NRIs: 24/7 coverage across time zones, transparent wallet, photo/video proof of every service.
- Vetted partner network: doctors, diagnostics, cabs, electricians, and household help are pre-screened.
- Transparent wallet: top up once, track every expense in the member dashboard.
Pricing Basics
- Starting price: ₹9,999 per month.
- Plans available: monthly, quarterly, half-yearly, annually.
- Wallet: members fund a pre-paid wallet that pays for on-demand services (cabs, doctor visits, groceries) at actuals, with bills uploaded to the dashboard.
- Free: assessment and care profile creation are free.
Frequently Asked Questions
Is Elderoz suitable for NRI families?
Yes. Elderoz is purpose-built for NRI children whose parents live in India and who want one trusted, always-on partner reachable over WhatsApp.
What happens in a medical emergency?
The 24/7 emergency desk coordinates ambulance, hospital admission, and family communication. Care managers stay on the ground until the situation is stable.
How is privacy handled?
Care profiles are stored securely, accessed only by assigned care managers, and never shared with third parties outside fulfillment.
Can I cancel anytime?
Yes. Memberships can be paused or cancelled. Unused wallet balance policies are explained at signup.
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